This policy explains how Holoday TCG ships orders from our Houston, TX facility. Questions? Contact support@holodaytcg.shop or call +1 (281) 777-1863.

Free Shipping On All Orders

All orders ship FREE within the United States. No minimum purchase requirements. No hidden fees at checkout.

Where We Ship From

Every order ships from 9000 Park W Dr Suite A, Houston, TX 77063, USA.

Where We Ship To

All 50 United States, including Alaska and Hawaii. APO/FPO/DPO military addresses. International shipping not currently available.

Handling Time

Business days are Monday through Friday, excluding US federal holidays. During handling we receive, pick, re-inspect, verify, package, and dispatch your order.

Transit Time

Transit time depends on your distance from Houston, TX. Carriers used: USPS, UPS, FedEx.

Total Delivery Window

3 business days handling + 3–8 business days transit. Most orders fall within this window.

Tracking & Insurance

Every order includes tracking. Orders of $100 or more are automatically insured at no additional cost.

Lost or Damaged Packages

You are never responsible for loss or damage during shipping. Contact us at support@holodaytcg.shop with your order number and photos if applicable. Holoday TCG files all carrier claims and arranges replacements or refunds.

Order Cancellations

Orders can be cancelled anytime before they ship. Email support@holodaytcg.shop or call +1 (281) 777-1863 with your order number.